Webflow troubleshooting

Test connection fails with 401, 403 or 404

• 401: the token was not copied in full, or it has expired.
• 403: the token lacks the CMS: read and CMS: write scopes.
• 404: the Collection ID is wrong. It is the long hexadecimal string from the collection's Settings, API tab in the Designer, not the collection's name.

Fix: create a new token with the right scopes, then open the site page in Quibo and use Update credentials in the Credentials card. The new values are verified against Webflow before they replace the old ones.

Published posts have no live link, or no Search Console data

Quibo builds each post's live address from your site's published domain and the collection's URL slug (see Connect Webflow). Reading the domain needs the Sites: read scope. Without it the post still publishes, but the article page has no link to the live post until Quibo finds the post in your sitemap, which it tries once a day.

Fix: add Sites: read to the token in your Webflow Workspace settings, Integrations, API access (or create a new token and save it with Update credentials), then click Re-crawl brand on the site page. Posts published from then on get their address at once, and the daily check fills the earlier ones.

The live link uses the webflow.io address

Quibo uses a custom domain only once Webflow has published the site to it. A domain added in Site settings but never published to is skipped.

Fix: publish the site to the custom domain in Webflow, then click Re-crawl brand. Posts published from then on use the custom domain, and the daily check moves the posts that used the webflow.io address.

The live link uses example.com but the site lives on www.example.com

Quibo picks the domain your sitemap uses, since Webflow writes the sitemap on your default domain. Without a sitemap it picks the one matching the site URL you gave Quibo.

Fix: in Webflow, turn on the auto-generated sitemap (Site settings, SEO) and publish the site. Quibo reads your sitemap again within a day, then the daily check moves the posts that used the other domain. Click Re-crawl brand if you want new posts to use it right away.

Fields stay empty in Webflow

Quibo only writes fields your collection declares, matched by type and name (body, summary, meta title and description, social title and description, cover, author, JSON-LD, publish date). Switch, Option, Number and Multi-Reference fields are left for you to fill in.

Fix: rename the field so its name says what it holds (for example meta-description), click Re-crawl brand, then publish again.

Still stuck?

Email support@quibo.cc with the organization ID shown in Settings, Account. Business plans get priority routing, with a typical response under 8 business hours.